Delivery and Dispatch

Expected delivery times:

UK mainland: 1-2 business days

Channel Islands and non-mainland UK: 3-5 business days

Europe: 5-7 business days

Rest of the world: 7-10 business days

These are estimated delivery times. Delivery times may occasionally be subject to local delays, depending on your local delivery service.

We will let you know in case of any known delays: our priority is getting your purchase to you as soon as we can.

When making a purchase on the Izmi website, please note that your payment will be processed by our distribution partner, Cheeky Rascals Limited ("Cheeky Rascals"). Therefore, you will see that the payment is taken by Cheeky Rascals on your payment statement.

After your payment is processed by Cheeky Rascals, they will take care of the dispatch and delivery of your order. This means that Cheeky Rascals will handle the shipping logistics and ensure that your purchased items reach you in a timely manner. Cheeky Rascals use Royal Mail or UK Mail to send orders.

International orders have a minimum order value of GBP£40 excluding shipping.

Delivery time to Europe and non-mainland UK is estimated 5-7 working days. Delivery time to all other countries is estimated 7-10 working days.

Customs fees, import duties and taxes vary by country and product. Calculation and payment of these charges are the sole responsibility of the buyer.

We are not currently able to ship to the USA.

We ship with Royal Mail or UK Mail, via our friends and logistics partners at Cheeky Rascals.

If you would like to purchase from a country to which we do not currently deliver, please contact us at

At checkout please check that you have given us your correct delivery address. We are not responsible for the loss of incorrectly addressed parcels, and will not refund you for any items if an inaccurate delivery address has been submitted.