Delivery and Dispatch
Pre-orders of NEW Izmi Carriers and Accessories, June 2025
We expect to dispatch these orders in late June/early July. Dispatch time is not guaranteed.
You’ll receive a dispatch notification email as soon as your order is on its way (exciting!), and then delivery should then take 1–2 working days within mainland UK. For information on international shipping times once dispatched, please see below.
Got questions? Drop us a line at help@cheekyrascals.co.uk
How soon will I get my Izmi?
If you are pre-ordering one of our NEW carriers in June 2025 please see above for expected timelines and information.
Expected delivery times:
UK mainland: 1-2 business days
Channel Islands and non-mainland UK: 3-5 business days
Europe: 5-7 business days
Rest of the world: 7-10 business days
These are estimated delivery times. Delivery times may occasionally be subject to local delays, depending on your local delivery service.
We will let you know in case of any known delays: our priority is getting your purchase to you as soon as we can.
Shipping costs
UK shipping (1-2 business days) for most orders is £3.95.
For larger orders - including NHS, wholesale and sling library shipping orders - of 3 or more Izmi Baby Wraps or Carriers, shipping cost is £5.95 to £9.95 (calculated at checkout) and takes 1-2 business days.
International orders have a minimum order value of GBP £40 excluding shipping. Shipping to Europe and non-mainland UK (5-7 business days) is £15. Rest of the world (7-10 business days) is £25.
Customs fees, import duties and taxes vary by country and product. Calculation and payment of these charges are the sole responsibility of the buyer and are NOT included in the shipping cost.
What is your dispatch process?
When making a purchase on the Izmi website, please note that your payment will be processed by our distribution partner, Cheeky Rascals Limited ("Cheeky Rascals"). Therefore, you will see that the payment is taken by Cheeky Rascals on your payment statement.
After your payment is processed by Cheeky Rascals, they will take care of the dispatch and delivery of your order. This means that Cheeky Rascals will handle the shipping logistics and ensure that your purchased items reach you in a timely manner. Cheeky Rascals use DPD, Royal Mail and UK Mail to send orders.
International orders, customs and taxes
International orders have a minimum order value of GBP£40 excluding shipping.
Delivery time to Europe and non-mainland UK is estimated 5-7 working days. Delivery time to all other countries is estimated 7-10 working days.
Customs fees, import duties and taxes vary by country and product. Calculation and payment of these charges are the sole responsibility of the buyer and are NOT included in the shipping cost.
Non-UK orders are shipped with Royal Mail or UK Mail, via our friends and logistics partners at Cheeky Rascals.
If you would like to purchase from a country to which we do not currently deliver, please contact us at info@izmibaby.co.uk
Unfortunately, for insurance reasons we are not able to sell to customers in Canada, the USA or Russia.
Delivery address
At checkout please check that you have given us your correct delivery address. We are not responsible for the loss of incorrectly addressed parcels, and will not refund you for any items if an inaccurate delivery address has been submitted.