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Delivery and Dispatch

FREE UK shipping until 19 December ❤️🎁

Enjoy free 1-2 business day shipping on all mainland UK orders for a limited time. This offer is valid on orders placed from 11:30 1 December 2025 until 19 December 2025 at 23:59. The discount is applied automatically at checkout - no code required. Offer applies to mainland UK addresses only.  

These are estimated delivery times. Delivery times may occasionally be subject to local delays, depending on your local delivery service especially during seasonal peak periods.

We will always do our best to keep you informed of any known delays: our priority is getting your purchase to you as soon as we can.

Questions about your delivery? Drop us a line at help@cheekyrascals.co.uk

Festive shipping dates 2025 🚚 🎄 ✨

Please order your Izmi by 23:59 on 19th December for guaranteed UK delivery before Christmas.
 
From 20th December onwards, our logistics partners at Cheeky Rascals will continue to dispatch orders right up until Christmas Eve, but cannot guarantee that these parcels will be delivered before Christmas.
 
Between Christmas and New Year, we will be processing orders but the only dispatch dates will be 29th-31st December.
 
Shipping as usual from 5th January 2026!

How soon will I get my Izmi?

Expected delivery times:

UK mainland: estimated 1-2 business days

Channel Islands and non-mainland UK (including Isle of Man): estimated 3-5 business days

Europe: estimated 5-7 business days

Rest of the world: estimated 7-10 business days

These are estimated delivery times. Delivery times may occasionally be subject to local delays, depending on your local delivery service.

We will let you know in case of any known delays: our priority is getting your purchase to you as soon as we can.

Shipping costs

SPECIAL FESTIVE OFFER 🚚 🎄 ✨:

Enjoy FREE 1-2 business day shipping on all mainland UK orders until 19th December 2025.

STANDARD SHIPPING COSTS:

UK mainland shipping (estimated 1-2 business days) for most orders is £3.95.

For larger orders - including NHS, wholesale and sling library shipping orders - of 3 or more Izmi Baby Wraps or Carriers, shipping cost is £5.95 to £9.95 (calculated at checkout) and takes estimated 1-2 business days. 

International orders have a minimum order value of GBP £20 excluding shipping. Shipping to Europe and non-mainland UK, including the Channel Islands and Isle of Man (estimated 5-7 business days) is £15. Rest of the world (estimated 7-10 business days) is £25.

Customs fees, import duties and taxes vary by country and product. Calculation and payment of these charges are the sole responsibility of the buyer and are NOT included in the shipping cost.

What is your dispatch process?

When making a purchase on the Izmi website, please note that your payment will be processed by our distribution partner, Cheeky Rascals Limited ("Cheeky Rascals"). Therefore, you will see that the payment is taken by Cheeky Rascals on your payment statement.

After your payment is processed by Cheeky Rascals, they will take care of the dispatch and delivery of your order. This means that Cheeky Rascals will handle the shipping logistics and ensure that your purchased items reach you in a timely manner. Cheeky Rascals use DPD, Royal Mail and UK Mail to send orders.

International orders, customs and taxes

International orders have a minimum order value of GBP £20 excluding shipping.

Delivery time to Europe and non-mainland UK is estimated 5-7 working days. Delivery time to all other countries is estimated 7-10 working days.

Customs fees, import duties and taxes vary by country and product. Calculation and payment of these charges are the sole responsibility of the buyer and are NOT included in the shipping cost.

Non-UK orders are shipped with Royal Mail or UK Mail, via our friends and logistics partners at Cheeky Rascals.

If you would like to purchase from a country to which we do not currently deliver, please contact us at info@izmibaby.co.uk

Unfortunately, for insurance reasons we are not able to sell to customers in Canada, the USA or Russia.

Delivery address

At checkout please check that you have given us your correct delivery address. We are not responsible for the loss of incorrectly addressed parcels, and will not refund you for any items if an inaccurate delivery address has been submitted.